Latonia Boyd

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As Alex, I am faced with a dilemma with my Q.C. department employees. I was advised by Jonah of what the rejected parts by our Q.C. department has done to our plant on bottleneck parts. When my Q.C. department rejects parts that has passed through a bottleneck it results in lost sales for our company. (pg. 156 & 157)

D: Leave the Q.C. department behind the bottleneck.
D': Move the Q.C. department in front of the bottleneck
B: Ensure that my Q.C. department workers needs are fullfilled
C: Ensure efficient use of the bottleneck
A: Increase throughput
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In order to Increase throughput I must Ensure that my Q.C. department workers needs are fullfilled and in order to Ensure that my Q.C. department workers needs are fullfilled I must Leave the Q.C. department behind the bottleneck.. But, in order to Increase throughput I must also Ensure efficient use of the bottleneck and in order to Ensure efficient use of the bottleneck I must Move the Q.C. department in front of the bottleneck. I can't both Leave the Q.C. department behind the bottleneck. and Move the Q.C. department in front of the bottleneck.
RelationAssumption(s)Injection(s)
D-D'I must be able to give the change an opportunity to prove that it can make a difference.Allow the Q.C. department to move for a limited amount of time.
B-DThe Q.C. department doesn't want to move their station again.Put a measurement in place to calculate the lost time of rejected parts on the bottleneck.
C-D'We need to weed out the defective parts.
We need to save lost time on a bottleneck.
Put a measurement in place to compare the differences in time on parts produced.