Employee Labor

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At the Breckinridge Rally's location, the manager believes that when business slows down, she should "cut labor costs" by sending home employees early from their shifts. However, this could lead to unhappy customers if a rush occurs. This cloud is from the perspective of the store manager.

D: send employees home when business slows down.
D': keep employees on the clock to help out during a potential rush.
B: keep labor costs low
C: ensure customers receive fast and efficient service
A: run a successful restaurant
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In order to run a successful restaurant I must keep labor costs low and in order to keep labor costs low I must send employees home when business slows down.. But, in order to run a successful restaurant I must also ensure customers receive fast and efficient service and in order to ensure customers receive fast and efficient service I must keep employees on the clock to help out during a potential rush.. I can't both send employees home when business slows down. and keep employees on the clock to help out during a potential rush..
RelationAssumption(s)Injection(s)
B-Dthe more employees that are clocked in at one time, the higher my labor costs will be.However, if in fact I am able to efficiently serve more customers by having these employees stay clocked in, my throughput will increase as a result of doing so.
C-D'it is difficult to quickly serve customers when we are under-staffed.