Additional Bay
B: Keep costs down
D: Keep the system in its current format
A: Keep the company profittable
| C-D': | Assumption(s) | Injection(s) |
| it will give the customers an opportunity to have more washing serivce options | washing service options are not important to customers |
C: Keep customers happy and have repeat customers
D': give customers another washing option and reduce wait time
In order to Keep the company profittable we must Keep costs down and in order to Keep costs down we must Keep the system in its current format. But, in order to Keep the company profittable we must also Keep customers happy and have repeat customers and in order to Keep customers happy and have repeat customers we must give customers another washing option and reduce wait time. we can't both Keep the system in its current format and give customers another washing option and reduce wait time.
| Relation | Assumption(s) | Injection(s) |
| D-D' | you can't both satisfy demand and keep cost low without building an additonal wash bay. | you can satisfy demand and keep cost low while building an additional bay |
| B-D | Adding an additonal bay will cost $125,000 which will significantly reduce cash flows | Don't worry about reducing cash flows only satisfying customers wants |
| C-D' | it will give the customers an opportunity to have more washing serivce options | washing service options are not important to customers |
| A-B | Keeping the cost low and continuing to make a profit is the fundamental goal of any business | Keeping the cost low and continuing to make a profit is not the business's main goal |
| A-C | if the customers are satisfied, they will return and therefore creating more business and raising capital | if the customers are satisfied, they still may not return |