Lieutenant’s Cloud from GSP 7: Managing People

Lieutenant’s Cloud from GSP 7: Managing People

B: Client order ships on time
D: Lieutenant calls the client
A: Good client service
C-D':Assumption(s)Injection(s)
Otherwise the client will get different promises from different peopleLieutenant does not want to promise the client anything. He wants to ask the client for a shipping address.
C: Client has one point of contact
D': Only the account manager calls the client

In order to Good client service I must Client order ships on time and in order to Client order ships on time I must Lieutenant calls the client. But, in order to Good client service I must also Client has one point of contact and in order to Client has one point of contact I must Only the account manager calls the client. I can't both Lieutenant calls the client and Only the account manager calls the client.

RelationAssumption(s)Injection(s)
C-D'Otherwise the client will get different promises from different peopleLieutenant does not want to promise the client anything. He wants to ask the client for a shipping address.